Recently, Mark Lucente was asked to speak to IBM about why IBM Cloud Private is a hot topic in the marketplace, and how IBM differentiates itself from other private cloud offerings. Zilker Technology is one of the few IBM partners on the forefront of this technology.
Processing free text-based customer inquiries from email-attachments, online forms, message boards, etc.
could be a time-consuming process, and in some cases may be too late before the Customer Service
Representatives (CSR) get to it. Automating this process will remove the human element required for
reviewing each inquiry, prioritizing and routing to the appropriate CSR for resolution.
Zilker Technology’s Customer Inquiry Automation (CIA) solution using the IBM Digital Process Automation product stack with IBM Watson’s Tone Analyzer and Natural Language Classifier APIs can automate & [more]
In this video, you’ll see how to run a complete Production Class API+Microservice development environment from your developer workstation.
In less than 60 minutes, see how to: stand up scripted, automated and integrated environment – LDAP Directory server, Mail Server, Web based email client, IBM API Connect cloud, API Manager, API developer portal, API Gateway, Docker Trusted Registry, Docker Swarm and Docker Data Center with any OS flavor of your choice – Windows, Mac or Linux, [more]