REDUCING THE PAIN OF THE PATIENT EXPERIENCE

INTEGRATING A CUSTOMER EXPERIENCE

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Hybrid Cloud Accelerator for Process Transformation

Providing quality care and a superb patient experience is the key to any health care provider. For a nationwide kidney care provider, their goals are no different. Whether it be at home or “in-center”, their objective is to provide a world-class patient experience that reduces unnecessary paperwork and reduces costs. Utilizing Zilker’s Hybrid Cloud Accelerator for Process Transformation, they were able to do just that. Using Zilker’s technology and health care experience, they were able to reduce their environment and application deployment process by 75% using repeatable deployment patterns. This helped them deliver patient multi-channel applications more quickly, with more reliability and functionality, thereby reducing the required paperwork for patient visits.

SOLUTIONS

Business Process Automation

Utilizing these smarter process tools, Zilker built a rapid development and deployment solution that optimized the business process and decision scenarios. Delivered in conjunction with agile development, customers now have a significantly streamed experience in the clinic and at home.

Automation

Continuous delivery is a key component to any customer driven solution. Removing the instability and manual error of software deployment, UrbanCode was a key component to our solution, driving continuity and scalability to the software delivery process. The customer can now drive updated software solutions to their customers with nearly a 75% reduction in time and cost savings.

Virtualization

Using patterns within PureApplication, Zilker helped the customer identify a 60% reduction in cost as it related to system provisioning. Using the cloud, the customer can replicate business environments into multiple technical environments without the costs typically associated with complex IT environments.