Zilker's deep and varied eCommerce background makes us an excellent partner for creating, developing and improving your digital experience. Our consultants have implemented and enhanced more than 100 customer engagement solutions for a wide variety of clients. We can provide skills in both Magento and IBM WebSphere technology.

INSIGHTS FEATURING THIS SERVICE

Case Studies

A SOLUTION TO HELP RAISE AWARENESS & SAVE LIVES

 

Custom Global Patient-Centered Portal
FH Foundation partnered with Zilker to build a robust, cost-effective WordPress portal solution and to provide ongoing support, maintenance and development services. The portal streamlines collection, storage and reporting of patient data in a HIPAA-compliant cloud system, while keeping physicians, researchers and patients informed of the latest development in the field of FH diagnosis and treatment. This global portal is I18N enabled to operate seamlessly in Mandarin and French languages. [more]


REDUCING THE PAIN OF THE PATIENT EXPERIENCE

 
Hybrid Cloud Accelerator for Process Transformation
Providing quality care and a superb patient experience is the key to any health care provider. For a nationwide kidney care provider, their goals are no different. Whether it be at home or “in-center”, their objective is to provide a world-class patient experience that reduces unnecessary paperwork and reduces costs. Utilizing Zilker’s Hybrid Cloud Accelerator for Process Transformation, they were able to do just that. Using Zilker’s technology and health care experience, [more]


TECHNOLOGY KEY TO START-UP’S SUCCESS

Idea to App and Portal in under 4 months
KEY is a five-star concierge service that leverages technology in curating seamless personalized experiences in America’s most celebrated cities from coast to coast. KEY partnered with Zilker to build its flagship mobile application and web back-end from the ground up in under 4 months to help them successfully launch at SXSW. The solution allows KEY’s professional concierges to provide its members with a personalized, expertly curated experience in a highly scalable fashion and showcased Zilkers unique combination of enterprise experience and start-up agility. [more]


BUILDING ENTERPRISE INFRASTRUCTURE SOLUTIONS THAT BRIDGE THE GAP

Leveraging Enterprise Service Bus, APIs, DevOps, & Message Driven Technology
Being able to offer debt management and recovery solutions for consumers and property owners is what Encore Capital is known for. In an effort to ensure those solutions remain competitive and continually updated with feature enhancements, Encore decided it needed to build a flexible and secure business platform that would allow it to effectively serve its huge customer base and engaged Zilker to do so. [more]


Insights

ODM for Z System

Decision Management and IBM ODM
Business decisions are everywhere. Practically every business domain faces with business decisions in their daily operations. Here are few industry specific business questions that lead to these decisions:
Insurance

Is the claim fraudulent?
Is the customer eligible for that product?
Should this claim be managed automatically?

Financial Services

Should we authorize this payment?
What product to recommend?
What is the credit risk for this loan request?

Retail

How many loyalty points should we attribute? [more]


Zilker Announces New Offering for Customer Engagement and Digital Experience

Looking to upgrade your IBM WebSphere Portal™, Web Content Mangement™ or Watson Commerce™? Is it the “right time” for a migration? Can’t determine if on-prem or Cloud are right for you? Zilker Implementation Methodology (ZIM) for Customer Engagement & Digital Experience (DX) is a proven repeatable implementation methodology for guiding customers to successful product upgrades.  ZIM for CE & DX is the latest of a long list of offerings Zilker is bringing to market.
Our process starts with a Blueprint phase that evaluates our customer’s current deployment, [more]


IBM ODM Rule Implementation Standards and Best Practices

Software products and code are used and edited by large number of people within the organization for many years, therefore following standards is extremely important in software development. IBM Operational Decision Management (ODM) rule development is no exception.  Following IBM ODM rule development standards and best practices is crucial for implementing a readable, reusable, robust and efficient rule application.
1.   Action Rules
     i.        Atomicity of the Rules
Atomicity applies to logic, not implementation. Because of performance considerations, [more]


Controlling ODM Rules Execution Order: Utilizing the ruletask properties in IBM ODM

Ruleflows in IBM Operational Decision Management (ODM) control the rule execution order. There are two levels of granularity within the ruleflows to control the execution: The Ruleflow level and Ruletask level. Ideally business requirements would drive the ruleflow design in ODM. There are best practices around constructing ODM ruleflows and their properties. This article describes the best practices around constructing ODM ruleflows, configuration of ruleflow/ruletask through ruletask properties.  I will also present a situation that frequently appears in “Legacy Modernization” projects, [more]


Watson Visual Recognition & Product Recommendation

Integrating Watson’s visual recognition service with Watson Commerce enables customers to quickly look for product recommendations and matching products based on an image of a product previously seen in an advertisement or in use elsewhere; for e.g. a style of a dress or any other unique apparel accessory worn by someone else.
IBM Technologies used in this demonstration are IBM Watson Commerce and IBM Watson Visual Recognition API. [more]


Watson Content Hub is Here!

As a marketer, you already know the value of timely, relevant and dynamic content on your e-commerce site. Combining Watson Content Hub’s cognitive and intuitive content management capabilities with Watson Commerce provides customers with a consistent brand experience across all channels.
IBM Technologies featured in this demonstration are IBM Watson Commerce, IBM Watson Content Hub, and IBM Commerce Management Center.
  [more]


InterConnect Exclusive Giveaway!

InterConnect is quickly approaching, and we would love to give you the opportunity to win some extra swag while at the conference! Visit us at the Zilker Booth during InterConnect and in addition to the FREE t-shirts, you will also receive a FREE special edition Zilker Hat.  You help us, we reward you. Here are the rules to earn the supplemental giveaway:

Follow us on twitter (@ztechus)
Tweet @ztechus a picture of you wearing any Zilker shirt you have OR take a picture in front of our booth. [more]


Zilker Technology Wins 2017 IBM Beacon Award for Outstanding Cloud Integration Solution

IBM Beacon Awards recognize select Business Partners for delivering innovative IBM-based solutions to help clients prevail in today’s market
AUSTIN, TX – February 15, 2017 – Zilker Technology was named a winner of a 2017 IBM Beacon Award for their Outstanding Cloud Integration Solution. This honor is awarded to select IBM Business Partners that deliver outstanding solutions across IBM’s broad product and service portfolio to drive business value for customers. The 2017 awards recognize achievements across a wide-range of growing solution areas, [more]


APIs, Messaging, or Both: Choosing the Right Approach

In an ever-changing world, it is important to adopt the correct strategy for your business. With considerations such as security, reliability, adaptability, and cost, your decisions have a significant impact. Are APIs the way forward? Is messaging dead? Or is there a place for both?
Join this webcast to hear Dennis Ashby and Leif Davidsen of IBM discuss the strengths of each approach, and help you determine which is the right course for your business.
The targeted audience for this webcast is CIOs and enterprise architects. [more]


Never Dull in the ZT Bus Series: It’s Time for a Change

Matt “Never” Dull has been a technology consultant for over 15 years. With a brain that can “never” say no to solving the strangest of business requirements, he has successfully delivered some of the most interesting and seemingly impossible integrations involving content management, search, social, portals, security and mobile solutions to a client list a mile long. In November of 2015, he bought a bus. His two kids and dog put up with him and will join him on cross-country bus trips when they can.   [more]