Zilker's deep and varied eCommerce background makes us an excellent partner for creating, developing and improving your digital experience. Our consultants have implemented and enhanced more than 100 customer engagement solutions for a wide variety of clients. We can provide skills in both Magento and IBM WebSphere technology.

INSIGHTS FEATURING THIS SERVICE

Case Studies

A SOLUTION TO HELP RAISE AWARENESS & SAVE LIVES

 

Custom Global Patient-Centered Portal
FH Foundation partnered with Zilker to build a robust, cost-effective WordPress portal solution and to provide ongoing support, maintenance and development services. The portal streamlines collection, storage and reporting of patient data in a HIPAA-compliant cloud system, while keeping physicians, researchers and patients informed of the latest development in the field of FH diagnosis and treatment. This global portal is I18N enabled to operate seamlessly in Mandarin and French languages. [more]


REDUCING THE PAIN OF THE PATIENT EXPERIENCE

 
Hybrid Cloud Accelerator for Process Transformation
Providing quality care and a superb patient experience is the key to any health care provider. For a nationwide kidney care provider, their goals are no different. Whether it be at home or “in-center”, their objective is to provide a world-class patient experience that reduces unnecessary paperwork and reduces costs. Utilizing Zilker’s Hybrid Cloud Accelerator for Process Transformation, they were able to do just that. Using Zilker’s technology and health care experience, [more]


TECHNOLOGY KEY TO START-UP’S SUCCESS

Idea to App and Portal in under 4 months
KEY is a five-star concierge service that leverages technology in curating seamless personalized experiences in America’s most celebrated cities from coast to coast. KEY partnered with Zilker to build its flagship mobile application and web back-end from the ground up in under 4 months to help them successfully launch at SXSW. The solution allows KEY’s professional concierges to provide its members with a personalized, expertly curated experience in a highly scalable fashion and showcased Zilkers unique combination of enterprise experience and start-up agility. [more]


BUILDING ENTERPRISE INFRASTRUCTURE SOLUTIONS THAT BRIDGE THE GAP

Leveraging Enterprise Service Bus, APIs, DevOps, & Message Driven Technology
Being able to offer debt management and recovery solutions for consumers and property owners is what Encore Capital is known for. In an effort to ensure those solutions remain competitive and continually updated with feature enhancements, Encore decided it needed to build a flexible and secure business platform that would allow it to effectively serve its huge customer base and engaged Zilker to do so. [more]


Insights

Z’Concierge – The Cognitive Shopping Experience

Zilker was recently selected as a 2nd phase finalist in the IBM Watson Build Challenge (IBM’s first cognitive challenge) and we are excited and proud to share our creation! Utilizing IBM’s Watson Technologies (Watson APIs, Watson Commerce, Watson Content Hub within IBM Cloud) as the backbone for the solution, Z’Concierge is a powerful mobile app platform that revolutionizes the shopping experience for in-store customers while maximizing conversion for businesses.


Deploying UrbanCode Deploy Blueprint Designer Cloud Applications Part 7 – Using an Amazon Relational Database Service (RDS)

In Part 6 of this blog series we demonstrated how to provision a two-instance environment where we provisioned our own MySQL database. At the risk of losing some cloud portability, there is BPD support for the Amazon Relational Database Service (RDS). In this blog we are going to demonstrate how to change our database from a deployed version of MySQL to a RDS service provided by Amazon. Two use cases are provided – first, instantiating the RDS as part of the provisioning and second, [more]


Zilker Technology Hires Tony Guerrero as Director of Sales – eCommerce

AUSTIN, TEXAS – September 9, 2017 – Zilker Technology, one of the fastest growing Magento Solution Partners in North America announces the addition of Tony Guerrero as the Director of eCommerce Sales.
“Tony is a very strategic addition to the Zilker team,”  said Rob Thomas, CEO of Zilker Technology.  “He has deep and varied experience in eCommerce, and his experience in the Magento ecosystem will help Zilker continue to grow as a Magento solution partner.  Tony gives Zilker a strong client-facing presence in the eCommerce space.”
Tony comes to Zilker with over 11 years of experience working in highly competitive segments within the digital commerce space.   [more]


ODM for Z System

Decision Management and IBM ODM
Business decisions are everywhere. Practically every business domain faces with business decisions in their daily operations. Here are few industry specific business questions that lead to these decisions:
Insurance

Is the claim fraudulent?
Is the customer eligible for that product?
Should this claim be managed automatically?

Financial Services

Should we authorize this payment?
What product to recommend?
What is the credit risk for this loan request?

Retail

How many loyalty points should we attribute? [more]


Zilker Announces New Offering for Customer Engagement and Digital Experience

Looking to upgrade your IBM WebSphere Portal™, Web Content Mangement™ or Watson Commerce™? Is it the “right time” for a migration? Can’t determine if on-prem or Cloud are right for you? Zilker Implementation Methodology (ZIM) for Customer Engagement & Digital Experience (DX) is a proven repeatable implementation methodology for guiding customers to successful product upgrades.  ZIM for CE & DX is the latest of a long list of offerings Zilker is bringing to market.
Our process starts with a Blueprint phase that evaluates our customer’s current deployment, [more]


IBM ODM Rule Implementation Standards and Best Practices

Software products and code are used and edited by large number of people within the organization for many years, therefore following standards is extremely important in software development. IBM Operational Decision Management (ODM) rule development is no exception.  Following IBM ODM rule development standards and best practices is crucial for implementing a readable, reusable, robust and efficient rule application.
1.   Action Rules
     i.        Atomicity of the Rules
Atomicity applies to logic, not implementation. Because of performance considerations, [more]


Controlling ODM Rules Execution Order: Utilizing the ruletask properties in IBM ODM

Ruleflows in IBM Operational Decision Management (ODM) control the rule execution order. There are two levels of granularity within the ruleflows to control the execution: The Ruleflow level and Ruletask level. Ideally business requirements would drive the ruleflow design in ODM. There are best practices around constructing ODM ruleflows and their properties. This article describes the best practices around constructing ODM ruleflows, configuration of ruleflow/ruletask through ruletask properties.  I will also present a situation that frequently appears in “Legacy Modernization” projects, [more]


Watson Visual Recognition & Product Recommendation

Integrating Watson’s visual recognition service with Watson Commerce enables customers to quickly look for product recommendations and matching products based on an image of a product previously seen in an advertisement or in use elsewhere; for e.g. a style of a dress or any other unique apparel accessory worn by someone else.
IBM Technologies used in this demonstration are IBM Watson Commerce and IBM Watson Visual Recognition API. [more]


Watson Content Hub is Here!

As a marketer, you already know the value of timely, relevant and dynamic content on your e-commerce site. Combining Watson Content Hub’s cognitive and intuitive content management capabilities with Watson Commerce provides customers with a consistent brand experience across all channels.
IBM Technologies featured in this demonstration are IBM Watson Commerce, IBM Watson Content Hub, and IBM Commerce Management Center.
  [more]


InterConnect Exclusive Giveaway!

InterConnect is quickly approaching, and we would love to give you the opportunity to win some extra swag while at the conference! Visit us at the Zilker Booth during InterConnect and in addition to the FREE t-shirts, you will also receive a FREE special edition Zilker Hat.  You help us, we reward you. Here are the rules to earn the supplemental giveaway:

Follow us on twitter (@ztechus)
Tweet @ztechus a picture of you wearing any Zilker shirt you have OR take a picture in front of our booth. [more]